Most Common FAQs

 

1. Can I pay in installments?  What if I have a scholarship?  In most cases rent for Fall semester is due on August 1st. It is due on December 1st for Spring semester.  Students can pay in installments if they and their parents live in the State of Utah and if their parents sign a guaranty and credit card authorization agreement for the rent.  There is a $50 per semester charge for those paying in installments. Those that pay with installments are required to pay 1/3rd of the semester's rent plus the $50 per semester charge for those paying in installments on August 1st for Fall semester or move in date, which ever comes first, 1/3rd on September 1st, and 1/3rd on August 1st. For Spring semester 1/3rd of the semester's rent plus the $50 per semester charge is due Dec 1st, 1/3 January 1st, and the balance is due on Feb 1st. For those with scholarships or financial aid covering rent we realize most scholarships or financial aid packages are not funded until about a month into the semester.  In such cases you need your parents to sign a guaranty and credit card authorization agreement (for scholarships and financial aid this is ok even for out of state students but not for students who live outside of the United States) and you need to provide written confirmation from Snow College of the scholarship or financial aid. Once this information is given then those with scholarships or financial aid pay as follows: Fall semester: 1/3rd of the semester's rent is due on August 1st or upon move-in whichever comes first and the balance is due one month from the first day of Fall Semester or the day the scholarship or financial aid is received which ever comes first.  Spring semester: 1/3 of the semester's rent is due on December 1st and the balance is due one month from the beginning of Spring semester or the day the scholarship or financial aid is received which ever comes first. If your scholarship or financial aid is not here within 30 days from the start of the semester, or if we cannot confirm with the school that it will be here soon thereafter, then we treat you like a student paying “monthly” (see above) until the scholarship funds arrive to pay the balance of your rent. We do not add a surcharge for payments made with debit cards, checks, or cash. For credit card payments there will be a 2.75% surcharge added.

 

2. Do I have to sign a two-semester contract? Generally yes, unless you come only for Spring Semester which starts in January.  If you come for Spring Semester only you will be signing a one semester contract. We do allow a limited number of one semester contracts when coming for Fall semester but you are required to pay an extra $200.00 rent and you must pay it all up front -- no monthly payments. 

 

3.  Are utilities included?  Yes, all utilities are included. However, if your apartment goes over the usual and customary useage amount for each semester, your overage ($816 per apartment) will be deducted from your refundable portion of your security deposit. To stay within this usage, we suggest turning off lights and other electronics when not in use.


4. Does my deposit go towards my rent?  No.  The deposit is used as security for any damage caused or cleaning that is not taken care of at the end of the lease. A non-refundable sum of $75.00 is deducted for carpet cleaning, window cleaning, and touch up painting which is done each year after the students leave. Landlord charges a one-time $25.00 handling fee per resident to be deducted from the security deposit for paying all the utilities, for keeping track of each apartment’s utilities to determine if the bills exceed the $816.00 per semester, and for billing and coting the excess utility usage. The rest of the deposit, less unpaid amounts under the lease, damages, and cleaning fees, if any, will be mailed back to you. Once your application has been processed and accepted you will have 10 days to pay your security deposit to save your spot. Applications that we have not received deposits for after 10 days will be deleted. 

5. How do I pay my rent:  You may submit your payment via your Park Place portal using the username and password created during your initial account setup and application. If you do not recall this information, please contact the office for assistance. Please note that a 2.75% processing fee applies to all debit and credit card transactions. To avoid additional fees, we recommend paying by cash or check. If paying with check, make sure tenants name is on the check. 

6. I am an international student and I am unable to pay over the phone or thru my Park Place portal. Is there another way I can pay? YES, we now offer Square invoicing! You will need to email us and request a Square invoice. Please include the tenants name on the application and the what you wish to pay, deposit, rent, ect..

Email: parkplace@utahcollegeapartments.com

Subject Line: Square Invoice

7. Can we use nail, tacks or sticky tape on the walls?  You may use small nail and tacks but no sticky tape.  We patch the holes and touch up paint each year.  If you use large nails, use sticky tape, or go crazy with nail holes we will make the repairs and deduct the cost from your deposit.   Sticky tape should never be used, as it is very expensive to repair. Just remember, whatever you put on the walls will need to come off the walls when you move. If you damage the drywall, you will be charged for repairs.  

 

8. Is there assigned parking?  There is not assigned parking.  There is plenty of parking (one space per student plus plenty of guests parking).  You will be issued a parking sticker at a cost of $15.00.  Unauthorized vehicles will be towed or booted after hours.   

 

9. How big are the apartments?  How many bathrooms and bedrooms are there?  Park Place has two different types of apartments that accommodate 6 students each.  The first type is a standard three bedroom apartment.  Each bedroom has a walk-in closet and a private bathroom. These bedrooms are about 16.5 feet by 15 feet including the closet and bathroom.   If you don’t count the closet and bathroom the room is about 15 feet by 11 feet.  Most of these apartments have washers and dryers but there are several which don’t.  These apartments are about 1225 square feet but one is 200 square feet larger.  In this large apartment the downstairs bedroom has an extra large walk-in closet and the two upstairs bedrooms have two separate walk-in closets.  The front room and kitchen are much larger.  This large apartment does not have a washer and dryer.  The second type of apartment has 6 single private bedrooms.  These single bedroom apartments have three bathrooms.  Two bedrooms share a bathroom; however, the bathrooms are set up so the sink and mirror area are seperate from the toilet, tub/shower area so that both students can be using the facilities at the same time.   Each bedroom has it own closet.  These bedrooms average about 8-8.5 feet by 12-13 feet which includes the closets but not the bathrooms.  Sixteen of these private bedroom apartments are about 1275 square feet; 36 of these apartments are bigger and contain about 1,325-1350 square feet. These larger private units have kitchen tables with chairs rather than the standard kitchen bars with stools. Twelve of the 36 larger private units were just completed in 2019 and have washers and dryers, with a black appliances, upgraded cabinets, carpet, tile, countertops, furniture. All apartments have central air conditioning.  You can view the apartments and the floor plans on this internet site.


10. What does NO PARK VIEW & PARK VIEW mean?: When you step outside your door, you will either be stepping out to our beautifully landscaped "park" with trees, pavilion, & stream, OR stepping out directly to the parking lot. 

 

11.  What do I need to bring?  Each bedroom comes with a standard size twin bed, dresser, desk and chair. Kitchen: Standard fridge/freezer, stove/oven, dishwasher, microwave, table/chairs or countertop bar/bar stools. Living Room: Couch and love seat. No entertainments center or TV

Washer/Dryer in most apartments

You will need to bring anything else you'll want for comfort and everyday living. Such as...

 - Cleaning Supplies: mop, broom, toilet plunger, vacuum (we used to provide these. However, over time they've       been taken from the apartments). 

- Pots/pans, dishes, cooking/eating utensils. 

- Mini fridges in bedrooms are OK

- Personal items to give the apartment and your room a personal touch. Just remember, what you put on the walls has to come off when you move out. If you damage the drywall, you pay for the repairs. 

12.  What is the Internet like?   We have a fiber optic connection with 200 megs of bandwidth and an increasing capacity distributed to all the apartments wirelessly. We have a consumer grade wireless access points in every building that operate with a cloud based controller built by Ruckus wireless.

 

13.  Do I have to be a college student to live there?  Yes, you have to be an enrolled Snow College Student.

 

14.  Can I bring my bike?  Yes, we don’t allow bikes to be stored inside the apartments, we have bike racks outside the apartments. Motorcycles or motorized scooters are allowed in the parking lot. If they are street legal and required to be registered, you will need to purchase a parking pass for it. 

 

15.  Are pets allowed? No, not even fish. Please, do not test this rule. If you get caught with a dog, cat, or other pet, everyone in the apartment will lose their deposit unless it is reported by a roommate. Although Park Place Land Holding and Management, LLC, DBA, Park Place Apartments has a no pet policy, we do, however, comply with state and federal law and make exceptions under the law for emotional support animals. Before you will be allowed to have your ESA on the premise you must first complete the ESA packet that can be emailed to you, or that you can pick up in the office. This packet was prepared by attorneys for the State of Utah and is also used for on campus housing for apartments on state owned university campuses. Failure to comply with returning a completed ESA packet for approval one week prior to moving in will result in a delay in your being approved or denied for the ESA animal.  If you bring your ESA on the premise without having filled out and returned the ESA packet to be processed, you will be served an eviction notice. 

 

16.  Can I bring my own bed and dresser?  Residents may not replace any furniture or beds without permission and if permission is granted we will charge $25 per semester to move and store our furniture.

 

17.  Can I use the hot tubs and tanning beds?  Yes. The outdoor hot tub is available for all paying Park Place Tenants. Guests are allowed when accompanied with a current Park Place tenant and must be check in at the office. There is a one hour guest limit. Park Place reserves the right to refuse guest usage due to over limit of people in the hot tub, any quests that are disrespecful, or causing any sense or troubles. Hot tub limit is 20-25 people! It is like a small swimming pool it is so large. Hot Tub hours are the same as the office hours. If the office is closed, so is the hot tub. Current paying tenants are allowed 10 FREE tanning session passes. Anything after that will be $5 per tenant per session. These FREE sessions are non-transferable and can not be used by anyone other than the tenant. FREE sessions do not transfer to the next academic year. 

 

18.  Am I able to see my apartment before I move in? We do have youth groups in the apartments all summer. However if you call and make an appointment with a Park Place staff member, they may be able to give a tour. You can call or text our office at 435.283.6143 to arrange a tour. 

 

19.  How many tenants to an apartment?  Each apartment can accommodate six (6) tenants and has 3 bathrooms per apartment.

 

20.  What do you do to make Park Place a safe place to live?  Is there a curfew?  We have tried to make Park Place safe.  We have a full time manager with an office in the clubhouse.  The management office is open M-F from 9:00 a.m. to 4:00 p. m.  and then again from 7pm - 10pm. Closed Saturdays and Sundays. We have a night time manager couple that live on the property and can help with after hours emergencies and are there to enforce the rules at night. Guests must be out of the apartment by 12:00 midnight, except on Friday and Saturday nights when they must leave by 1:30 a.m.  If they are not their cars will be booted or towed.  If you plan on smoking, drinking, or using drugs at Park Place don’t apply to live here.    We have motion detector lights on the back of many of our buildings, parking lot lights, night lights in the park, six cameras covering the clubhouse and hot tubs (these cameras record 24/7 and the monitor is in the clubhouse convenience store, with a seperate monitor in the nighttime manager's apartment), hand rails to hold onto while you cross the stone bridges across the stream in the park, a fence enclosing the project, and night lights on the sand volleyball court, basket ball court, and pavilion in the park.  There is no other apartment complex in Ephraim with as many safety features. EFFECTIVE OCTOBER 1, 2010 WE REQUIRE CRIMINAL BACKGROUND CHECKS ON ANY PERSON APPLYING WHO IS OVER THE AGE OF 23. THE PERSON APPLYING MUST PAY FOR THE COST OF THE CRIMINAL BACKGROUND CHECK. The reason we have picked the ages for criminal background checks is that a person over the age of 23 who is applying for a 2 year college is more prone to have a criminal history since criminal background checks to not show crimes committed by a minor. We do not discriminate against a person based upon any protected classification such as sex, religion, national origin, race, handicap or familial status.

 

21.  What is the surrounding area like?  Manti, Moroni, and Mt. Pleasant are all within 7 to 12 miles.  The Palisades Golf Course is nationally known and is about a 12 mile drive south.  The Manti La Sal National Forest which is nearby offers great hiking, camping, hunting, and fishing.  Nine mile reservoir is about 12 miles and is great fishing.  There is a Wal-Mart in Ephraim, a movie theater, lots of restaurants, and other stores.  Ephraim is a smaller town and therefore the College plans many activities to keep the students involved.

 

22.  Is Park Place within walking distance of the college?  Yes, we are right across the street from campus.  

 

23.  When will the roommate assignments be made?  Can you reserve a specific room for me?  We generally don’t reserve specific rooms—although we do make exceptions.  Rooms are generally on a first come first serve basis.  Roommate assignments sent out in late July by email. In that email you will receive a lot of information including the names, phone numbers, and email addresses of your roommates.

 

24.  What is the move-in date?  Can I move in early?   Move in day is Saturday August 16th, the first day of your contract.  Early check-in will need to pre-arranged with the office. If you move in prior to the 16th, you are required to pay a prorated daily rental rate.  Prorated daily rent is easy to calculate. Just take your semester rent and divide it by 122. For example, if you come 5 days before the start of school then you are charged 3 days early rent on a prorated basis. For example, if your rent is $1,270.00 for the semester, then your prorated rent is $1,270/122=$10.41 per day for each early day. Remember room assignments in each unit are on a first come first serve basis.

 

25.  What is in the clubhouse?  Our 5,800 square foot clubhouse offers many high quality amenities. You can take a picture tour of it on this internet site.  It has a convenience store, manager’s office, computer room (free for our residents), large gathering room with big screen TV and kitchen, laundry mat, two tanning bed rooms, game room, exercise room, and outdoor hot tub. The clubhouse is open Monday - Saturday from 9am - 10pm. The laundromat in the clubhouse is open from 9:00 a.m. to 10:00 p.m. 7 days a week.

 

26.  What are the grounds like?  In addition to the Clubhouse and hot tub, we have a basketball court with 2 standards, a twelve foot fence around it, and night lighting.  A beautifully landscaped Park with a pavilion which seats 100 persons and two large covered charcoal grills.  The park has a fenced sand volley ball court (with night lighting), lots of trees and grass, and a beautiful rocked stream with two 5 foot waterfalls.  There are also several other outdoor barbeque grills around the site for student use.   There are bike racks next to each apartment. You can view the Park and the grounds on this internet site.

 

27.  Does Park Place have any activities?  Park Place has a opening social barbeque for its tenants each fall under the pavilion in the Park, there are other activities such as a Halloween party and/or dance, movie nights, free breakfasts in the clubhouse during finals week each semester, and other miscellaneous activities.  For example in the past we have had subway sandwich parties, live bands in the clubhouse, beach parties, etc.  We provide a number of activities to help our student get to know each other and have a quality experience here.

 

28.  What is your overnight guest policy?   No overnight guests are allowed without permission.  Generally permission will only be given for parents visiting from out of town.  Guests must be out of the apartment by 12:00 midnight, except on Friday and Saturday nights when they must leave by 1:30 a.m.


29. MOST IMPORTANT: NO CANDLES/OPEN FLAMES! Candles are easily forgotten about and can start fires so quickly. Any candles found in apartments will be confiscated. We suggest plug in fresheners or electric wax warmers. 


 Office Hours: Monday - Friday 9am - 4pm

                        Monday - Saturday 7pm - 10pm

                        CLOSED Sundays


Laundromat in Clubhouse: All week 9am - 10pm